The actions in the draft Canberra Health Services Disability Access and Inclusion Plan are divided into four groups:

GroupPriorities
Our Consumers, their families and carersWe ensure our services are accessible and inclusive for all people

  • Our team members are skilled, knowledgeable and confident in supporting people with disability, their families and carers
  • We support consumers with disability, their families and carers, with appropriate services, information, resources and linkages
  • We are aware of the needs of our consumers, their families and carers and monitor and evaluate our services
Our People
We strive for the inclusion of people with disability by creating a psychologically safe culture through increased disability awareness, education and the provision of workplace adjustments
  • Our workplace encourages people to feel safe to bring their whole self to work
  • Our workplace policies and systems enable our team members to confidently seek and receive workplace adjustments
  • Our recruitment processes are barrier free and customised to help us source, attract and tailor candidate experiences to accommodate accessibility requirements
  • Our workplace reflects the community we work within. We are committed to achieving the APS target of a 7% employment rate of people with disability by 2025
Our PlaceWe remove barriers in our facilities, systems and processes to ensure that people with disability, their families and carers are able to easily and efficiently access services and opportunities at Canberra health Services
  • Our premises provide a dignified and accessible experience
  • Our technology makes it easier to access information
  • Our communication and marketing processes and practices are designed to deliver a consistent accessible and inclusive experience for team members, consumers and stakeholders
Our CommunityWe are part of the community and we ensure the voices of people with disability, their families and carers are heard and included
  • We engage with people with disability, their families and carers in service and infrastructure planning and evaluation
  • We are open and transparent in the implementation of this Disability Access and Inclusion Plan