Project status: Open

The ACT Government has contracted an external consultant to undertake a review of the ACT Seniors Card Program.

The ACT Seniors Card is part of an Australia-wide scheme which recognises the contribution of older people to society and supports them to be active in the community. The card provides eligible older Canberrans with access to savings on a range of goods and services provided by government and 378 participating businesses.

If you're an individual or a business owner, whether you're a Seniors Card member, eligible for a Seniors Card, your business is a program partner currently or has been in the past, then we want to ensure your views are captured in this review.

You have until 5pm Monday 6 February 2023 to respond to a survey and let us know your thoughts.

To ensure your feedback is assessed without bias and to ensure a fair process of improvements, we’ve partnered with an independent consultant to do this review.

The security of your personal information is important to us. This survey will not ask for any identifiable information. Answers provided in this survey will be used by an approved external consultant to undertake an independent assessment of the program.

We are looking at

  • the experience using the Seniors Card day to day, including for discounted transport and other government fees
  • what benefits the community receive from the Seniors Card and things that could be included in the future
  • ways in which the Seniors Card can be more accessible (such as through digital wallets and other technologies), and
  • any other ways in which the Seniors Card can be improved.

Do the survey

The security of your personal information is important to us. This survey is anonymous and will not ask for any identifiable information. Answers provided in this survey will be used by an approved external consultant to undertake an independent assessment of the program.

Want to do the survey in person? Attend a drop-in session!

The ACT Government is supporting the survey with drop-in sessions at libraries. Come along to have an assistant help you complete the survey in-person.

  • Drop-in session: Woden Library

    When: 10 am to 12 pm, Wednesday 7 December 2022

    Where: Corinna Street, Phillip

  • Drop-in session: Belconnen Library

    When: 10 am to 12 pm, Wednesday 18 January 2023

    Where: 12 Chandler Street, Belconnen

  • Drop-in session: Tuggeranong Library

    When: 10 am to 12 pm, Tuesday 24 January 2023

    Where: Cowlishaw Street, Tuggeranong